Good evening! Before the visit, identify the softener model, regeneration frequency, discharge route, household water use, and tank size. When arranging Septic Tank Cleaning in Greenville County, ask Rock Solid Septic & Excavation to record tank levels, solids, accessible component condition, and anything unusual in the waste stream. You should request practical guidance tied to the observed system and requirements, including whether the softener connection needs separate review. A pump-out can reveal conditions but cannot by itself prove that the drainfield is unaffected.